FAQ
Frequently asked questions. Clear answers.
Find the most important answers about MazoMenu, packages, domains, digital menus, websites, PDF editor and ordering system.
Who is MazoMenu for?+
MazoMenu is built for local businesses that need a digital menu, offer page, website, QR code page or ordering system. This includes restaurants, bars, snack bars, cafes, shisha bars, salons, studios, massage practices, kiosks and many other local providers.
What do I get after registration?+
After registration, email verification and payment, your workspace is created. Depending on your package, you get a digital menu, QR code, print editor, website, custom domain and optionally the ordering system.
Is my page online immediately?+
Yes. After successful payment, a starter presence is created automatically. You can then adjust texts, images, colors, products, prices and layouts in the dashboard.
Do I need technical knowledge?+
No. MazoMenu is designed so operators can work without an agency, developer or complicated settings. Content is managed in the dashboard and becomes visible online right away.
What is the difference between Basic, Standard and Premium?+
Basic includes digital menu, QR code, print editor and custom domain. Standard adds a professional website with modern layouts. Premium additionally includes the ordering system beta, customer accounts and planned loyalty features.
Can I use an offer page or service menu instead of a food menu?+
Yes. The menu can be used for food, drinks, services, treatments, packages or other offers. MazoMenu is not limited to restaurants.
Is a custom domain included?+
Yes, every package includes a custom domain option. The domain is checked and configured manually. Until then, your presence is available through your MazoMenu subdomain.
Can I connect an existing domain?+
Yes. If you already own a domain, it can be connected to your MazoMenu presence. The DNS settings are configured accordingly.
What happens to my MazoMenu subdomain?+
The subdomain is created automatically and serves as a starter or fallback address. When a custom domain is active, the public presence generally runs through that domain.
Can I edit prices and content myself?+
Yes. Products, categories, prices, images, texts, opening hours and designs can be edited in the dashboard. Changes are visible online immediately.
What does the print editor do?+
The print editor lets you create printable PDF versions, paper menus and TV views from your cards. This keeps digital and printed content easier to align.
How does the QR code work?+
Your QR code leads directly to your digital menu or website. When you change content, the QR code stays the same and automatically shows the updated version.
Is the ordering system fully finished?+
The ordering system is included in Premium as a beta feature. Pickup and delivery can be used, while more functions such as loyalty points and table features are being expanded.
Does MazoMenu charge commission on orders?+
No commission on orders is currently planned. The Premium package is billed as a monthly subscription.
Can I cancel monthly?+
Yes. Packages can be cancelled monthly. Cancellation takes effect at the end of the current billing period.
Can I upgrade or downgrade later?+
Yes. Package changes are possible in the dashboard. Depending on the change, functions are unlocked immediately or adjusted at the end of the billing period.
Are prices net or gross?+
MazoMenu is aimed at business customers. All prices are net plus statutory VAT.
Who is legally responsible for the content?+
The respective operator remains responsible for their own content, prices, offers, legal notice, privacy policy, terms and mandatory information. MazoMenu provides the technical platform.
Are Google Fonts loaded?+
The website uses local fonts through Next.js and does not load Google Fonts directly from Google. No fonts are fetched from Google servers.
Where is my data hosted?+
MazoMenu uses hosting in Germany and a privacy-conscious technical structure. Details are available in the privacy policy.
Ready to get started?
Launch your digital presence today.
Register your business, choose your package and manage website, menu, images and content directly in the dashboard. The first version is online within seconds.
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