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Privacy

Privacy Policy

This policy explains which personal data is processed on MazoMenu.de and within our SaaS platform, for what purposes, and which rights data subjects have.

1. Controller

The controller within the meaning of the GDPR is:

MazoMenu.de
Sole proprietorship, owner: Mazlum Kaya
Bannzäunerweg 53, 55411 Bingen am Rhein
Phone: +49 176 34458990
Email: info@mazomenu.com

2. Principles of processing

We process personal data only to the extent necessary for operating the website, handling inquiries, initiating contracts, providing the platform, billing or ensuring service security. Relevant legal bases include Article 6(1)(b), (c), (f) and, where required, (a) GDPR.

3. Access to the website and server log files

When our website is accessed, technically necessary data is processed, in particular IP address, date and time of access, requested page, referrer URL, browser type, operating system and transmitted data volume. Processing is carried out to provide the website securely, stably and without errors.

4. Hosting and technical infrastructure

The website and platform are operated on our own server infrastructure. The technical infrastructure is provided via Hetzner. Where required, we conclude data processing agreements with service providers in accordance with Article 28 GDPR.

5. Contact form, email, phone and WhatsApp

If you contact us, we process the data you provide, for example business name, contact person, email address, telephone number, preferred package, message and further information related to your request. Processing is carried out to handle your inquiry and to initiate a contract.

6. Registration and customer account

If a business uses registration or manual activation, we process the data required for setup, in particular business data, contact details, login data, selected plan, website and menu configuration and technical metadata.

7. Platform, database, storage and authentication

For database, authentication, file storage and platform functions, we use a self-operated platform environment on our own server infrastructure. Depending on usage, this may include user accounts, email addresses, roles, tenant data, configurations, images, logos, menu content, orders and technical log data.

8. Payments and subscriptions via Stripe

Stripe may be used for online payments, subscriptions and payment status handling. Payment and billing-related data may be processed, such as name, email address, payment status, customer number, subscription ID, checkout session and payment method. Sensitive payment data is entered directly with Stripe.

9. Cookies, local storage and consent

We use technically necessary cookies and local storage for core functions such as login, security, shopping cart, language, cookie preferences and session handling. Analytics or marketing tools are only loaded after active consent.

10. Local fonts and media

Fonts are delivered locally through this website. No connection to Google Fonts is established when fonts are loaded. Images and media may be provided through our platform or via tenant uploads.

11. Recipients and categories of recipients

Personal data may be transmitted to technical service providers, hosting providers, payment providers, email providers, IT maintenance, tax advisors or public authorities, insofar as this is necessary for the stated purposes or required by law.

12. Storage duration

We store personal data only as long as required for the respective purposes. Inquiries are generally deleted once they have been conclusively processed, unless statutory retention obligations apply.

13. Rights of data subjects

Subject to the statutory requirements, data subjects have rights of access, rectification, erasure, restriction of processing, data portability and objection. If processing is based on consent, that consent can be withdrawn at any time with effect for the future.

14. Changes to this privacy policy

We update this privacy policy whenever technical, legal or organizational changes make this necessary. The version published on this page applies.